Privacy Policy liverpol88 —
Protection of Your Personal Data

Liverpol88 ("we", "our platform") takes our responsibility to protect every member's privacy seriously. This Privacy Policy explains our practices regarding the collection, use, storage, and protection of your personal data when you use the liverpol88 platform.

This policy applies to all users of the Liverpol88 platform, including our official website, mobile app for Android and iOS, and all related services we offer.

Liverpol88 collects various categories of personal data based on your interactions with our platform. Below is an overview of the data we collect:

We only collect data that is strictly necessary for the stated purposes. Liverpol88 does not collect sensitive personal data such as health information or religious beliefs unless required by law.

Your personal data is collected through several channels:

• Account Registration: Information you provide when registering a new liverpol88 account.
• KYC Process: Identity verification documents uploaded during the account verification process.
• Financial Transactions: Information related to the deposits and withdrawals you make.
• Platform Usage: Data generated automatically when you use our website or mobile app.
• Support Communications: Information you share when interacting with the customer support team.
• Cookies and Similar Technologies: Data collected through cookies, tracking pixels and analytics tools to improve the user experience.

Liverpol88 uses your personal data for the following purposes, all subject to a valid legal basis:

• Account Management: Create, verify, and manage your liverpol88 account.
• KYC and AML Compliance: Verify your identity and fulfil anti-money laundering (AML) compliance obligations.
• Transaction Processing: Process deposits, withdrawals, and all financial transactions in your account.
• Customer Support: Resolve enquiries, complaints, and provide technical assistance.
• Platform Security: Identify and prevent fraud, abuse, and unlawful activity.
• Product Improvement: Analyse usage patterns to improve platform features and experience.
• Marketing Communications: Send information about the latest promotions and offers — only if you have agreed to receive them.
• Legal Compliance: Fulfil reporting obligations required by the relevant authorities.

Liverpol88 does not sell your personal data. However, in certain circumstances, we may share your data with carefully selected parties:

• Payment Providers: Financial institutions and eWallet providers required to process your transactions securely.
• Gaming Platform Partners: Game software providers supplying slots, bingo, and other game content — limited to data required for game functionality only.
• Cloud Service Providers: Companies that provide secure data storage and processing infrastructure, subject to strict confidentiality agreements.
• Legal Authority: Law enforcement agencies or regulatory authorities when required by law or court order.

All third parties with whom we share data are bound by strict data protection agreements. They may only use your data for specified purposes and are not permitted to process or share it for any other reason.

Your personal data is stored on secure, protected servers. Regarding retention periods, we apply the principle of data minimisation — we only retain data for as long as necessary:

• Active Account Data: Retained for the duration your account is active plus the mandatory period following account closure.
• Financial Transaction Data: Retained for a minimum of 7 years for financial reporting compliance.
• Security Logs: Retained for 12 months for security investigation purposes if required.
• Support Communication Data: Retained for 3 years after the date of last interaction.
• Marketing Data: Deleted within 30 days after you withdraw consent for marketing communications.

Once the retention period has ended, data will be deleted or anonymised in a manner that prevents re-identification of the individual.

Liverpol88 uses cookies and similar technologies to enhance your experience on our platform. There are several types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Preference Cookies: Save your personal settings such as language and display preferences.
• Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement. This data is collected in aggregate and does not identify individuals.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorised access.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality.

As a liverpol88 member, you have the following rights regarding your personal data:

Liverpol88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• Data encryption in transit: All communications use TLS 1.3 protocol with 256-bit encryption.
• Data encryption at rest: Sensitive data is stored in encrypted form in our databases.
• Role-based access control: Only authorised personnel may access specific data based on their job requirements.
• Two-factor authentication: Our internal systems use multi-factor authentication for all staff access.
• Regular security audits: We conduct regular penetration testing and security audits by independent third parties.
• Staff training: All staff receive regular data protection and cybersecurity awareness training.

The liverpol88 Platform is exclusively for individuals aged 18 and above. We do not intentionally collect, store or process personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, the account in question will be terminated immediately and all collected data will be deleted without delay. If you believe a child's data has been collected inadvertently, please contact us right away.

Liverpol88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant amendments are made:

• We will update the "Updated" date at the top of this page.
• Notifications will be sent to all active members via email or in-app notification.
• For material amendments, we will provide at least 14 days' notice before the changes take effect.

Continued use of the liverpol88 platform after the amendment's effective date will be considered your acceptance of the amended Privacy Policy.

If you have any questions, concerns or wish to exercise your privacy rights, please contact the Liverpol88 Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 directly from the liverpol88 platform or mobile app — the fastest way to get an immediate response.
• Email: [email protected]

For formal privacy complaints, please include "Privacy Complaint" in the subject line of your message. We are committed to responding within 7 business days and resolving the issue within 30 business days.

You can also find more information about your rights on the Responsible Gaming and Terms and Conditions us.